Privacy Policy

Version 1.0

Who we are

This privacy policy applies to CALMS sites. CALMS operates under domains and subdomains of calms.com.

What personal data we collect and why we collect it

Contact form

When you use the contact form, you send us provided information we use to contact you back. By submitting a form, you also accept our privacy policy. We have to store your consent by law.

Media

If you upload images to the website or application, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors with access to the media can download and extract any location data from images on the website.

Phone number

Registered users can optionally provide us their phone number. This info is used to send you SMS alarms and notifications according to your notification preferences directly to your mobile phone.

Email

Email is used as the main notification and communication channel. You can provide email using contact form or by your partner at registration.

Name

At the registration, you also provide us your name and surname. We use this data, so your colleagues are able to find and recognize your account in application. We also use names to hide your email addresses.

Application preferences

There are a lot of smaller preferences (like unit selection, notification preferences, channel selection, your systems, your companies, …) in the application that could together potentially reveal your identity.

Cookies and local storage

If you accept or reject tracking, we will store your choice with no personal data in a local storage. If tracking is accepted, cookies described in Yandex metrica privacy policy are installed

When you log in, we will also set up several cookies to save your login information and your screen display choices. If you log out of your account, the login cookies will be removed.

We also use some local caching using your local storage to speed loading of our application.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics and tracking

If you accept tracking, we will install Yandex Metrica and Google Analytics tracking solutions in your browser to track your experience. You can check their terms and privacy policy: Yandex Metrica, Google Analytics. You have to confirm or reject tracking in every subdomain before we will actually use it.

In the process of tracking, we may also capture some of your personal data.

Who we share your data with

Your data is shared with no one. But some companies and authorities could potentially access them, since all of our application data is stored in AWS public cloud (their privacy policy), and we use tracking providers Yandex Metrica and Google Analytics.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators and partners can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by contacting info@calms.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can always reject tracking on every subdomain you want by following these links:
Reject tracking in calms.com website
Reject tracking in app.calms.com application
Reject tracking in docs.calms.com documentation

How we protect your data

You can read about platform security and data protection in our documentation.